Privacy Policy & Terms of Service

Introduction

Welcome to ecowatermidamerica.com, owned and operated by EcoWater MidAmerica (“we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. It also includes our Cookie Policy, explaining how we use cookies and similar technologies.

By using ecowatermidamerica.com, you agree to the collection and use of information in accordance with this Privacy Policy & Cookie Policy.


Information We Collect

  1. Personal Information
    • Name, phone number, email address, mailing address, zip code, and any other information you voluntarily submit through forms (e.g., service inquiries, newsletter sign-ups).
    • If you communicate with us via email, text message, or other channels, we may keep a record of that correspondence.
  2. Usage Data
    • We use tools like Microsoft Clarity, Google Analytics, and other tracking technologies to collect information such as your IP address, browser type, operating system, referring URLs, pages viewed, and the date/time of your visits.
  3. Cookies and Similar Technologies
    • We use cookies, web beacons, and pixels to improve user experience, analyze site traffic, personalize content, and run advertising campaigns. Detailed information on this is provided in the Cookie Policy section below.

How We Use Your Information

  1. To Provide and Maintain Our Services
    • We use your personal information to process inquiries, provide customer support, and communicate updates about our services.
  2. To Improve User Experience
    • We analyze usage patterns to improve our website’s design, content, and functionality.
  3. Marketing Communications
    • With your consent (where required by law), we may contact you via email, SMS, or other channels to provide promotional content, surveys, or service updates.
  4. Advertising and Remarketing
    • We use cookies and tracking pixels for remarketing through platforms like Google Ads and Facebook Ads to show you relevant ads based on your past browsing or interactions with our site.
  5. Compliance and Protection
    • We may use your information to comply with applicable laws, regulations, or legal processes, and to protect our rights and the safety of our users and the public.

Disclosure of Your Information

  1. Service Providers
    • We share information with trusted third-party vendors, such as CRM platforms, payment processors, hosting services, or analytics providers, strictly to perform services on our behalf and improve the experience. 
  2. Business Transfers
    • In the event of a merger, acquisition, restructuring, or sale of all or part of our assets, your information may be transferred as part of that transaction.
  3. Legal Requirements
    • We may disclose your personal data if required by law, court order, or governmental regulations, or if such disclosure is necessary to protect our rights or comply with legal obligations.

Data Security

We implement reasonable administrative, technical, and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet can be guaranteed 100% secure. By using our services, you acknowledge that you share and access information at your own risk.


Retention of Data

We retain your personal information only as long as necessary for the purposes set out in this Privacy Policy or to comply with legal obligations, resolve disputes, and enforce our agreements.


Your Choices

  • Opt-Out of Marketing: You can unsubscribe from our marketing emails by following the “unsubscribe” link in the email.
  • Cookie Preferences: Most browsers allow you to refuse or accept cookies. You may also delete cookies after they have been placed on your device. If you choose to disable cookies, some features of our website may not function properly.

Cookie Policy

  1. What Are Cookies?
    • Cookies are small text files placed on your computer or device when you visit a website. They help remember your preferences and provide site analytics.
  2. Types of Cookies We Use
    • Necessary Cookies: Required for the operation of our website (e.g., to enable navigation).
    • Analytics Cookies: Collect information about how visitors use our site (e.g., pages visited, clicks).
    • Advertising Cookies: Used to deliver relevant ads based on your interests and usage patterns.
  3. Third-Party Cookies
    • We allow third parties like Google and Facebook to set cookies or pixels for analytics and ad targeting.
  4. How to Manage Cookies
    • You can manage cookies through your browser settings. 

Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal data from children. If you become aware that a child has provided us with personal information, please contact us at info@ecowatermidamerica.com.


Changes to This Privacy Policy & Cookie Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated effective date. It is your responsibility to review this Privacy Policy periodically.


Contact Us

If you have any questions or concerns about this Privacy Policy & Cookie Policy, please contact us at:

  • EcoWater MidAmerica
  • info@ecowatermidamerica.com
  • +1 800-569-0693

Terms & Conditions

Introduction

Welcome to ecowatermidamerica.com, owned and operated by EcoWater MidAmerica. By accessing or using our website, you (“user,” “you,” or “your”) agree to be bound by the following Terms & Conditions (“Terms”), including the Disclaimer and Accessibility Statement. If you do not agree with these Terms, you should not use our website or services.


Use of the Website

  1. Eligibility
    • You must be at least 18 years old (or the age of majority in your jurisdiction) to use our services. By using our website, you represent that you meet these requirements.
  2. Account Registration
    • In some cases, you may be required to create an account or provide information to request services. You agree to provide accurate and complete information and to keep it updated.
    • You are responsible for maintaining the confidentiality of your account credentials.
  3. Prohibited Conduct
    • You agree not to use the website for any unlawful purpose, to violate any international, federal, or local regulations, or to transmit any malicious code or harmful content.

Intellectual Property

  • All content, features, and functionality on ecowatermidamerica.com—including but not limited to text, graphics, logos, images, and software—are owned by EcoWater MidAmerica or our licensors and are protected by intellectual property laws.
  • You may not reproduce, distribute, or create derivative works without express written permission from EcoWater MidAmerica.

Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by us. We assume no responsibility for the content, privacy policies, or practices of any third-party sites. Your dealings with any third-party site are solely between you and the third party.


Disclaimer

  1. No Warranties
    • The information provided on ecowatermidamerica.com is for general informational purposes only. It does not constitute legal, financial, or professional advice. We make no warranties of any kind, express or implied, about the completeness or accuracy of the information.
  2. Limitation of Liability
    • Under no circumstances shall EcoWater MidAmerica or its officers, directors, employees, or agents be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising from your use of, or inability to use, the website or services.
    • This limitation applies even if EcoWater MidAmerica has been advised of the possibility of such damages.
  3. Indemnification
    • You agree to defend, indemnify, and hold harmless EcoWater MidAmerica and its affiliates from any claims, liabilities, damages, judgments, awards, losses, or expenses (including attorneys’ fees) arising out of your use of the website or your violation of these Terms.

Accessibility Statement

At EcoWater MidAmerica, we are committed to making our website accessible to individuals with disabilities. We strive to follow best practices and standards defined by the Americans with Disabilities Act (ADA) and the Web Content Accessibility Guidelines (WCAG).

  • If you have difficulty accessing any part of our website or have specific questions about our accessibility efforts, please contact us at info@ecowatermidamerica.com.
  • We will make reasonable efforts to ensure our website is as accessible as possible.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Iowa, without regard to conflict of law principles. Any legal action arising out of these Terms shall be filed exclusively in the courts located in Iowa, and you consent to jurisdiction in those courts.


Changes to the Terms

We reserve the right to modify or replace these Terms at any time. Any changes will be effective immediately upon posting the updated Terms on ecowatermidamerica.com. Your continued use of the website after any such changes constitutes your acceptance of the new Terms.


Contact Us

For questions or concerns regarding these Terms & Conditions, the Disclaimer, or the Accessibility Statement, please contact us at:

  • EcoWater MidAmerica
  • Ankeny, Iowa
  • info@ecowatermidamerica.com
  • +1 800-569-0693

Acknowledgment

By using ecowatermidamerica.com, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, including the Disclaimer and Accessibility Statement.